Marketing and Audience Development Officer
Join our small, collaborative team.
Title
Marketing and Audience Development Officer
Salary
£27,945 (full time)
Location
Hybrid – home working with a weekly office day in Huyton and community-based working across St Helens and Knowsley
Annual leave
28 days plus bank holidays
Contract
Full time (12 month fixed term contract with the potential to extend dependent on funding)
Application deadline:
13th April 2026 at 5:00pm
About the role
This is a hands-on role where you’ll help connect people with our work through thoughtful, accessible communications. You’ll create content across digital, print, newsletters and in-person activity, helping us reach new audiences and deepen relationships with the communities we work with.
You’ll lead specific projects and support the Head of Marketing and Communications on wider campaigns. The role blends marketing, communications and community engagement, with opportunities to experiment, learn and see the direct impact of your work.
You’ll be part of a small team where ideas are shared, collaboration is encouraged, and everyone contributes to shaping how we connect with our communities.
What you’ll be doing
Supporting audience development and building relationships with community groups, partners and local networks
Planning and delivering marketing campaigns across digital, print and face-to-face channels
Creating engaging content for social media, newsletters and the website
Producing accessible, audience-focused marketing materials
Monitoring engagement and using insight to improve future activity
Supporting launch events and wider communications activity
Who we’re looking for
Someone who is organised, creative and enjoys working with people.
You might already work in marketing or communications, or have experience in audience development or community engagement. Most importantly, you’ll be interested in how thoughtful communications can help connect people with culture.
You’ll bring:
Professional experience in marketing, communications or audience development and/or relevant qualification
Strong content creation and copywriting skills
Experience using digital channels such as social media and newsletters
An understanding of accessible and inclusive communications
The ability to manage multiple tasks and work collaboratively with colleagues and partners
Desirable
Experience working in arts, culture or the charity sector
Knowledge of Arts Council funding or reporting processes
How to apply
The closing date for applications is 13th April 2026 at 5:00pm.
To apply, please send hr@heartofglass.org.uk:
Your CV
A supporting statement explaining why you are interested in the role and what you would bring to it
We’re happy to receive applications in a format that works for you, including written or audio submissions.
Applicants selected for interview will be notified w/c 20th April, with interviews planned for w/c 27th April in Huyton.
If you would like to discuss the role or need support with your application, please contact our HR team hr@heartofglass.org.uk
For full details about the role, responsibilities and person specification, please download the Marketing and Audience Development Officer Job Pack in your preferred format below.
Other formats available on request.